Fire Sign Merch is based in the United States. The majority of our production happens in Long Beach, CA. We also work closely with a tight-knit circle of global partners whom we tap for help when our clients need services in territories beyond North America.

Fire Sign Merch offers custom and decorated apparel (T-shirts, hoodies, etc.), home décor (posters, wall flags, etc.), accessories (hats, jewelry, etc.), novelties (patches, stickers, etc.), and anything else you can think of. Fire Sign Merch does it all. Ultimately what you should order will depend on your brand and audience. If you are unsure, reach out to us at info@firesignmerch.com.

We accept all major credit and debit cards, wire transfers, and PayPal.

We collect all applicable taxes for goods and services.

Our process includes multiple opportunities for clients to review and approve pricing and artwork before production begins. This allows us to ensure your order is produced to your exact specifications. Therefore, all sales are final and items cannot be returned or refunded. If for some reason you’re unsatisfied with your order please contact hello@firesignmerch.com within 30 days of receipt. We will resolve the issue to the best of our ability.

You can cancel at any time before your order enters production. Your order is qualified as “in production” once you have approved your final proofs and paid your invoice.

We address high-volume orders on a case-by-case basis. Please contact hello@firesignmerch.com with your order details including product number, quantity, and your design of choice.

You can view our full privacy policy here.

Simply fill out our quote form here, or drop us a line via email, phone, or WhatsApp.

You can expect to receive a quote for your selected products within 24 hours.

Yes! We will never go into production until you have approved the production mockup.

Production time varies depending on job type and quantity, however, as a general rule, we ship completed orders 14 business days from receipt of payment and final approval of your proofs. Express options are available on a case-by-case basis and may require a rush fee.

We can provide decorated garment samples for a fee.

No. To check the quality of a blank brand’s garments we encourage our clients to visit your local apparel retailer and check the tactile feel of a garment in person before placing their order.

We do not enforce minimums on decorated apparel. Please keep in mind lower quantity orders translate to a higher per-unit cost.

Certain hard goods orders require minimums, but thresholds vary. If you want to know the minimum order quantity of a specific product please contact hello@firesignmerch.com.

Vector Files are infinitely scalable without loss of detail. If providing any other format please supply your file at the maximum resolution possible. In all cases, Fire Sign Merch will re-size your art to the correct print size during production.

Fire Sign Merch provides full-service graphic design services at a rate of $50 per hour.

PMS is an acronym for Pantone Matching System, a system created by Pantone LLC for specifying ink colors for commercial printers. PMS colors are custom-mixed ink colors that customers can request when they need an exact color for their design.

Yes! When requesting your quote please include your PMS color codes. Keep in mind there are certain products where, due to the limitations of the printing process, exact PMS matching isn’t possible.

Yes, Fire Sign Merch keeps your artwork on file to make reordering easy.

We are happy to print whatever garments and sizes you require. Each job is calculated based on printing the same artwork over the complete order using the same ink colors and artwork size. If any of these factors change, price breaks will reset and a new set-up fee may be incurred.

Each process and garment will have different care instructions. As a general rule, we recommend cool-wash inside-out and line-dry for a long-lasting print. Printed garments that are hot-washed and tumble-dried will crack and peel over time.

This will depend on the garment brand you choose. We have partnerships with several sustainable and fair-trade garment suppliers. Please keep in mind that some sustainable or fair trade garment suppliers have longer fulfillment lead times than other conventional garment suppliers.

For some decoration processes like (Digital Printing or Sublimation), we may not be able to use customer-supplied garments. If we can print on the garments you wish to provide we are more than happy to accept them.

Screen printing is a process where a stenciled design is transferred onto a flat surface using a mesh screen, ink, and a squeegee. Screen printing is the most cost-effective decoration method for larger custom apparel orders.

Heat transfer printing uses the process of heat to transfer an image created in wax to an object or garment.

DTG, also known as direct-to-garment, is a printing method that applies ink directly onto a product. The ink is placed on a thin film, powdered glue is added, and the design is applied to a garment via a special heated printing machine.

Yes, we support our e-commerce clients through a strategic mix of physical order fulfillment (third-party logistics), performance marketing, digital marketing, and SEO tactics.

On behalf of our clients Fire Sign Merch manages and proudly recommends Shopify, Klaviyo, and Hyperculture.

Express delivery options through major carriers are available for a fee determined by the carrier.

Yes, our e-commerce clients enjoy the same wholesale shipping rates that we do. In addition to producing your products, we can warehouse and fulfill your merchandise inventory directly to your fans.